Cookies Policy

Our websites and web applications use cookies. A cookie is a small piece of data sent from our websites and stored on your computer. These cookies allow us to distinguish you from other users which helps us to improve our websites and provide you with a good experience when you use them.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us to improve the way our websites works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie name Purpose More information
FWCookieConsent Stores positive cookie consent. No personally identifiable information is captured.
FWLanguage Stores language preference. No personally identifiable information is captured.
FWCSRFToken Stores cross-site request forgery token. No personally identifiable information is captured.

The following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies, performance cookies or targeting cookies:

Cookie name Purpose More information
_ga, _gid (Google) Distinguishes users. Google Analytics Cookie Usage on Websites
_gat_gtag_UA_159221461_1 (Google) Throttles request rate. Google Analytics Cookie Usage on Websites
_cflb (Cloudflare) Establishes load balancer session affinity. Understanding the Cloudflare Cookies
_cf_bm (Cloudflare) Bot detection. Understanding the Cloudflare Cookies
_cfduid (Cloudflare) Malicious visitor detection and blocking. Understanding the Cloudflare Cookies
intercom-id-eud07m10 (Intercom) Anonymous visitor identification. Intercom Messenger Cookies
intercom-session-eud07m10 (Intercom) Browser session identification. Intercom Messenger Cookies
_hjid, _hjIncludedInPageviewSample, _hjIncludedInSessionSample, _hjAbsoluteSessionInProgress (Hotjar) Distinguishes users. Hotjar Cookie information
_hjTLDTest, _hjLocalStorageTest (Hotjar) Determines site hostname and browser capabilities. Hotjar Cookie information
_hjUserAttributesHash, _hjCachedUserAttributes (Hotjar) Caches data to improve site performance. Hotjar Cookie information
_hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjShownFeedbackMessage (Hotjar) Keeps track of user's responses to on-site polls, surveys and feedback. Hotjar Cookie information

All cookies except for those classified as strictly neccessary will expire after a reasonable period.

Please contact us for guidance on how to deactivate cookies.

Last updated: 16th March 2020

Cookies on Framewürk

Our website uses cookies. A cookie is a small piece of data sent from our website and stored on your computer. These cookies allow us to distinguish you from other users which helps us to improve our website and provide you with a good experience when you use it.

Read more about the individual cookies we use, their duration and how to recognise them in our cookies policy. You can withdraw your consent at any time by deleting the cookies stored on your computer and contacting us.